FORT PAYNE, Ala. (AP) — Stephanie Herrin, a 911 dispatcher in northeast Alabama, has spent years answering calls about tragedies that change people’s lives. On Thursday, though, the call was about her own home, which was ablaze in a fire.

Since then, Herrin said she’s been overwhelmed by the kindness and generosity of others since the Fort Payne Police Department put out word that she and her teenage daughter lost everything and needed help ahead of Christmas.

“My work family, I just can’t tell you, I work with some of the best people. The police officers, the fire department, the medics. I just love them all,” Herrin told WAAY-TV.

Herrin has been a part of Fort Payne’s law enforcement community for 22 years and is used to answering the call about devastating news, but she never thought the call could be about her own place.

“You don’t think about it, you know? I’m always there sending help to everybody else, you know, and then it’s my house,” she said.

The police department used its Facebook page to explain what had happened and put out a call for help seeking clothes, shoes, household items, gift cards and cash. Within hours, community members had brought in bags of clothes and envelopes containing checks.

“It’s overwhelming for sure, because I’m sure we didn’t expect as much as we’ve gotten already so far,” said Ashlee Berry, a 911 dispatcher who works with Herrin.

Herrin said the outpouring “feels amazing,” and she is thankful for the assistance.

“I love helping my community, and I’m going to continue to do it,” she said.